Privacy policy

We thank you for visiting our website and for your interest in our hotel and services. In this context, we respect your privacy and ensure the protection of your personal data by treating them in accordance with the terms of this privacy policy and applicable laws on the protection of personal data.

You can visit our websites without telling us who you are. In order to display our web pages, you only need to provide the data transmitted by your browser to our server (see “Logfiles” section). Other personal data about you will only be stored if you indicate it voluntarily on the website or if you use the corresponding features, for example when you fill out our contact form or you subscribe to our newsletter.



If you subscribe to our e-newsletter, you consent to the storage of your name and e-mail address for the purpose of sending the newsletter (Article 6 (1) sentence 1 of the RGPD). There is no transfer of this data to third parties. It is possible to cancel your subscription to our newsletter at any time for the future (note in the newsletter).


Reservations and orders, customer account

To make a reservation, you must enter the requested information in the corresponding form. These are mandatory. We process this data in order to fulfill your reservation and to be able to communicate with you (article 6, paragraph 1, page 1), letter b of the RGPD). The phone number is important for the reservation process if we have questions about it. To simplify future bookings or orders, you can create a customer account with us. In this case, we store this information in order to facilitate future bookings or orders. You can delete your user account at any time by contacting us through the forms available at the bottom of the page “Imprint & Privacy”. Otherwise, we will delete your data after the full processing of the contract and the expiry of the tax and commercial withholding periods.


Links on social media platforms

Our website refers to our pages on various social media platforms. Be aware that by clicking on these links, you are leaving our website and also the scope of this privacy policy. On social media platforms, only the privacy statements and the respective terms of use of the social network platform operator apply.


Social network plugins

We use the following social network plugins: Instagram and Facebook.


Only by clicking on the button will the content of the plugin be transmitted to the respective operator of the social media platform. We have no control over the data collected and the data processing operations, and we do not know the extent of the data collection, the purposes or the retention periods. From what we know, the data transmitted is the URL of the page visited and the IP address you used and / or another platform-dependent identifier. If you are logged in to the corresponding social networking platform at the same time, the respective operator can assign the visit of these websites to your user account.


Plug-ins allow us to interact with social networks and other users so that we can improve our offer and make it more interesting for you as a user. The legal text underlying the use of plug-ins is article 6, paragraph 1, sentence 1, letter f of the GDPR.


To know the purpose and scope of the data collection by the operator of the social media platform and the treatment and use of data by the operator as well as your rights and parameters to protect your privacy, please consult the operator’s privacy policy.


  • Facebook Inc., 1601 California Ave., Palo Alto, California 94304, USA; Facebook is certified as compliant with the Privacy Shield EU-US.



You understand / accept that your personal data are processed and transmitted in accordance with Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of these data and repealing Directive 95/46 / EC (General Data Protection Regulation).



Each time you access our website, we collect the following information about your computer: the IP address of your computer, the request from your browser and the time of this request. It also records the status and amount of data transferred as part of this application, as well as information about the product and version of your browser ans the operating system of your computer. We also keep track of the websites that have managed to access our site. The IP address of your computer is stored only for the moment of your use of the website, then immediately deleted or anonymized by shortening. The remaining data is stored for a limited period of time. We use this data for the functioning of our website, in particular to detect and eliminate website errors, to determine the use of the website and to make adjustments or improvements (basic legal text: Article 6, paragraph 1, sentence 1 of the RGPD).


Integrated content from third parties (eg Google Maps, YouTube, etc.)

Since the content of third-party operators such as Google Maps and YouTube is presented on our site, your IP address and the content of the third-party operator referred to under “Logfiles” is required to provide the content and display it. in the browser. We have no influence on the data processing by the third party operator. If you are connected to a third-party operator with a user account, the third-party operator may affect your user behavior to your user account. If necessary, the third-party operator stores your data as usage profiles and uses them for advertising, market research and / or customization purposes. The rights to oppose the formation of these user profiles must be addressed to the third party operator. For more information on the purpose and scope of data collection and processing by the third-party operator, please refer to its privacy policy.

You will also find more information about your rights and settings options for protecting your privacy:



Cancellation of consent and opposition to data processing

If you have given us your consent, you may withdraw it at any time with effect for the future.

As far as we base the treatment of your personal data on the comparison with your interests, you can oppose their treatment. In the event of such disagreement, we ask you to explain the reasons why we should not process your personal data as we did. If your objection is justified, we will review the situation and we will stop or adapt the processing of the data or we will report to you our legitimate reasons for continuing treatment.

You may object to the processing of your personal data for the purposes of advertising and data analysis at any time.

You can send your cancellation or opposition to the contact details listed under “Data Protection Officer”.


Your rights

You have the following rights regarding your personal data:

  • Right to information
  • Right of rectification or cancellation
  • Right to restriction of treatment
  • Right to oppose the treatment
  • Right to portability of data.

You also have the right to complain about the processing of your personal data by a data protection supervisory authority.


Responsible for data protection

Data Protection Officer: or our postal address by adding “To the Data Protection Officer”